Suyash091/urmi-ai
1
0
Fork 0
Code Issues Pull requests Projects Releases Packages Wiki Activity Actions

privacy policy and business integration

Browse source
This commit is contained in:
debu-2 2026-10-02 14:11:39 +05:30
parent cd3751219d
commit d563504a14
5 changed files with 341 additions and 3 deletions
Download patch file Download diff file Expand all files Collapse all files

278
frontend/src/features/legal/PrivacyPolicyPage.tsx Normal file
View file

@ -0,0 +1,278 @@
import { Link } from 'react-router-dom'
const LAST_UPDATED = 'October 2, 2026'
const CONTACT_EMAIL = 'privacy@urmiai.com'
export function PrivacyPolicyPage() {
return (
<div className="landing legal-page">
<header className="landing-nav">
<Link to="/" className="landing-brand"><img src="/urmi-logo.png" alt="Urmi" /></Link>
<div className="landing-actions">
<Link to="/login">Log in</Link>
<Link to="/register" className="landing-cta">Start building</Link>
</div>
</header>
<main className="legal-main">
<article className="legal-document">
<header className="legal-header">
<span className="eyebrow">Legal</span>
<h1>Privacy Policy</h1>
<p className="legal-meta">Last updated: {LAST_UPDATED}</p>
<p className="legal-intro">
This Privacy Policy describes how Urmi Technologies (“Urmi”, “we”, “us”, or “our”), operated by
Genzenith Services LLP, collects, uses, discloses, and protects personal information when you use our
website at <a href="https://urmiai.com">urmiai.com</a>, our developer console, APIs, and related
messaging services—including SMS, voice, OTP, and WhatsApp Business messaging.
</p>
</header>
<section>
<h2>1. Who we are</h2>
<p>
<strong>Data controller:</strong> Genzenith Services LLP (trading as Urmi Technologies)<br />
<strong>Website:</strong> <a href="https://urmiai.com">https://urmiai.com</a><br />
<strong>Privacy contact:</strong> <a href={`mailto:${CONTACT_EMAIL}`}>{CONTACT_EMAIL}</a>
</p>
<p>
Urmi provides business messaging infrastructure for enterprises and developers. If you interact with
Urmi only as an end user of one of our customers (for example, you receive an SMS, voice call, or
WhatsApp message from a business using Urmi), that business is typically the data controller for your
message content, and Urmi processes data on their behalf as a service provider.
</p>
</section>
<section>
<h2>2. Scope</h2>
<p>This policy applies to:</p>
<ul>
<li>Visitors to our website and marketing pages</li>
<li>Registered users of the Urmi developer console and admin portal</li>
<li>Developers and businesses that integrate with Urmi APIs</li>
<li>End users whose personal data is processed when our customers send or receive messages through Urmi</li>
<li>Users who communicate with Urmi’s own business WhatsApp number or other Urmi-operated channels</li>
</ul>
</section>
<section>
<h2>3. Information we collect</h2>
<h3>3.1 Account and identity information</h3>
<ul>
<li>Name, email address, and account credentials</li>
<li>Organization name, billing details, and compliance documentation (e.g. KYC, DLT registration)</li>
<li>Authentication data if you sign in with a third-party provider (such as Google OAuth)</li>
</ul>
<h3>3.2 Messaging and communications data</h3>
<ul>
<li>Phone numbers (sender and recipient), message content, timestamps, delivery status, and error codes</li>
<li>Voice call metadata (caller, callee, duration, routing information) and related session data</li>
<li>OTP codes, template names, campaign identifiers, and API request logs</li>
<li>
<strong>WhatsApp data:</strong> When you or our customers use WhatsApp through Urmi, we may process
WhatsApp user phone numbers, message content (text, media, templates, interactive replies), message
identifiers, read/delivery receipts, and webhook event payloads received from Meta Platforms, Inc.
</li>
</ul>
<h3>3.3 Technical and usage information</h3>
<ul>
<li>IP address, browser type, device information, and referring URLs</li>
<li>API keys (stored in hashed or secured form), request metadata, and audit logs</li>
<li>Cookies and similar technologies (see Section 9)</li>
</ul>
<h3>3.4 Information from third parties</h3>
<ul>
<li>Telecom carriers, SMS aggregators, voice providers, and Meta’s WhatsApp Business Platform</li>
<li>Compliance registries and identity verification services where required by law</li>
</ul>
</section>
<section>
<h2>4. How we use information</h2>
<p>We use personal information to:</p>
<ul>
<li>Provide, operate, maintain, and improve the Urmi platform and APIs</li>
<li>Send, receive, route, deliver, and log messages on behalf of our customers</li>
<li>Authenticate users, prevent fraud and abuse, and enforce our terms</li>
<li>Meet legal, regulatory, and telecom compliance obligations (including India DLT and KYC requirements)</li>
<li>Provide customer support, billing, and service notifications</li>
<li>Analyze aggregated usage to improve reliability, security, and performance</li>
<li>Comply with Meta Platform Terms, WhatsApp Business Messaging Policy, and applicable messaging laws</li>
</ul>
<p>
<strong>WhatsApp-specific commitment:</strong> We use WhatsApp data only to provide messaging services
requested by our customers or by Urmi for its own business communications. We do not use WhatsApp message
content or contact information for unrelated advertising, profiling, or resale.
</p>
</section>
<section>
<h2>5. Legal bases for processing (where applicable)</h2>
<p>Depending on your location and relationship with Urmi, we process personal data based on:</p>
<ul>
<li><strong>Contract:</strong> To perform our agreement with account holders and deliver requested services</li>
<li><strong>Legitimate interests:</strong> Security, fraud prevention, service improvement, and B2B operations</li>
<li><strong>Legal obligation:</strong> Telecom, tax, anti-spam, and regulatory compliance</li>
<li><strong>Consent:</strong> Where required for marketing communications, cookies, or optional integrations</li>
</ul>
</section>
<section>
<h2>6. How we share information</h2>
<p>We may share personal information with:</p>
<ul>
<li>
<strong>Meta / WhatsApp:</strong> When messages are sent or received via the WhatsApp Business Platform,
data is transmitted to and from Meta in accordance with Meta’s terms and the WhatsApp Business Messaging
Policy. See{' '}
<a href="https://www.whatsapp.com/legal/business-policy" target="_blank" rel="noreferrer">
WhatsApp Business Messaging Policy
</a>{' '}
and{' '}
<a href="https://www.facebook.com/privacy/policy" target="_blank" rel="noreferrer">
Meta Privacy Policy
</a>.
</li>
<li><strong>Telecom and messaging partners:</strong> SMS gateways, voice carriers, and delivery providers necessary to route messages</li>
<li><strong>Infrastructure providers:</strong> Cloud hosting, databases, logging, and security services</li>
<li><strong>Professional advisers:</strong> Lawyers, auditors, and insurers where reasonably necessary</li>
<li><strong>Authorities:</strong> When required by law, court order, or to protect rights, safety, and security</li>
<li><strong>Business transfers:</strong> In connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards</li>
</ul>
<p>We do not sell personal information.</p>
</section>
<section>
<h2>7. International data transfers</h2>
<p>
Urmi is based in India. Your information may be processed in India and in other countries where we or our
service providers operate. Where required, we implement appropriate safeguards for cross-border transfers,
including contractual protections with subprocessors.
</p>
</section>
<section>
<h2>8. Data retention</h2>
<p>We retain personal information only as long as necessary for the purposes described in this policy, including:</p>
<ul>
<li>Account data: for the life of the account and a reasonable period thereafter</li>
<li>Message logs and API records: as needed for delivery, billing, dispute resolution, and legal compliance</li>
<li>Compliance records (KYC/DLT): as required by applicable Indian telecom regulations</li>
<li>WhatsApp webhook and message records: for operational, support, and audit purposes, then deleted or anonymized per our retention schedule</li>
</ul>
<p>Retention periods may vary based on legal requirements and customer configuration.</p>
</section>
<section>
<h2>9. Cookies and similar technologies</h2>
<p>
We use cookies and similar technologies to keep you signed in, remember preferences, secure the platform,
and understand how our website and console are used. You can control cookies through your browser settings.
Disabling certain cookies may affect platform functionality.
</p>
</section>
<section>
<h2>10. Security</h2>
<p>
We implement technical and organizational measures designed to protect personal information, including
access controls, encryption in transit (HTTPS/TLS), secure credential handling, and monitoring. No method
of transmission or storage is completely secure; we cannot guarantee absolute security.
</p>
</section>
<section>
<h2>11. Your rights and choices</h2>
<p>Depending on applicable law, you may have the right to:</p>
<ul>
<li>Access, correct, or update your personal information</li>
<li>Request deletion of your personal information, subject to legal and contractual exceptions</li>
<li>Object to or restrict certain processing</li>
<li>Withdraw consent where processing is consent-based</li>
<li>Lodge a complaint with a supervisory authority</li>
</ul>
<p>
<strong>Account holders</strong> can update profile information in the Urmi console or contact us at{' '}
<a href={`mailto:${CONTACT_EMAIL}`}>{CONTACT_EMAIL}</a>.
</p>
<p>
<strong>End users of our customers</strong> (e.g. recipients of SMS or WhatsApp messages) should contact the
business that sent the message first. If you cannot reach them, contact us and we will assist or forward
your request as appropriate.
</p>
<p>
<strong>WhatsApp users:</strong> You may block or stop messaging a business on WhatsApp at any time using
WhatsApp’s in-app controls. To request deletion of data Urmi holds about you in connection with WhatsApp
messaging, email <a href={`mailto:${CONTACT_EMAIL}`}>{CONTACT_EMAIL}</a> with your phone number and a
description of your request.
</p>
</section>
<section>
<h2>12. Children’s privacy</h2>
<p>
Urmi’s services are intended for businesses and developers. We do not knowingly collect personal
information from children under 13 (or the minimum age required in your jurisdiction). If you believe a
child has provided us personal information, contact us and we will take appropriate steps to delete it.
</p>
</section>
<section>
<h2>13. Third-party services and links</h2>
<p>
Our platform integrates with third-party services (including Meta WhatsApp, telecom carriers, and optional
OAuth providers). Their collection and use of information is governed by their own privacy policies. We
encourage you to review those policies before using integrated features.
</p>
</section>
<section>
<h2>14. Meta Platform and App Review</h2>
<p>
Urmi’s application “URMI AI” on the Meta Developer Platform uses WhatsApp Business APIs to enable
business messaging. In connection with Meta App Review and Platform Terms, we disclose that:
</p>
<ul>
<li>We access WhatsApp data only to provide messaging functionality authorized by our customers or Urmi’s own business operations</li>
<li>We comply with Meta Platform Terms, Developer Policies, and WhatsApp Business Messaging Policy</li>
<li>We maintain this publicly accessible Privacy Policy URL for Meta app configuration</li>
<li>Users may contact <a href={`mailto:${CONTACT_EMAIL}`}>{CONTACT_EMAIL}</a> regarding data practices related to our Meta-integrated services</li>
</ul>
</section>
<section>
<h2>15. Changes to this policy</h2>
<p>
We may update this Privacy Policy from time to time. We will post the revised policy on this page and
update the “Last updated” date. Material changes may be communicated via the console or email where
appropriate. Continued use of our services after changes become effective constitutes acceptance of the
updated policy.
</p>
</section>
<section>
<h2>16. Contact us</h2>
<p>
For privacy questions, data subject requests, or complaints, contact:
</p>
<p>
<strong>Urmi Technologies / Genzenith Services LLP</strong><br />
Email: <a href={`mailto:${CONTACT_EMAIL}`}>{CONTACT_EMAIL}</a><br />
Website: <a href="https://urmiai.com">https://urmiai.com</a>
</p>
</section>
</article>
</main>
<footer className="landing-footer">
<img src="/urmi-logo.png" alt="Urmi" />
<span>SMS infrastructure for the agentic internet.</span>
<Link to="/privacy" className="legal-footer-link">Privacy Policy</Link>
<small>© 2026 Urmi Technologies</small>
</footer>
</div>
)
}