handoff fixes

backend/tests/test_handoff_mirror_policy.py

@@ -0,0 +1,57 @@
+from bson import ObjectId
+
+from app.services.handoff_mirror_policy import (
+    GENERATED_BY_CUSTOMER,
+    GENERATED_BY_HANDOFF_BRIDGE,
+    GENERATED_BY_RELAY_ACK,
+    MESSAGE_ORIGIN_EXTERNAL_CUSTOMER,
+    MESSAGE_ORIGIN_HUMAN_OWNER,
+    is_relay_acknowledgment_message,
+    should_mirror_to_human,
+)
+
+
+def test_should_mirror_customer_inbound():
+    message = {
+        "message_scope": "EXTERNAL",
+        "direction": "inbound",
+        "generated_by": GENERATED_BY_CUSTOMER,
+        "message_origin": MESSAGE_ORIGIN_EXTERNAL_CUSTOMER,
+    }
+    assert should_mirror_to_human(message) is True
+
+
+def test_should_not_mirror_handoff_bridge_outbound():
+    message = {
+        "message_scope": "EXTERNAL",
+        "direction": "outbound",
+        "generated_by": GENERATED_BY_HANDOFF_BRIDGE,
+        "generated_from_handoff_message_id": ObjectId(),
+    }
+    assert should_mirror_to_human(message) is False
+
+
+def test_should_not_mirror_human_origin():
+    message = {
+        "message_scope": "EXTERNAL",
+        "direction": "inbound",
+        "message_origin": MESSAGE_ORIGIN_HUMAN_OWNER,
+    }
+    assert should_mirror_to_human(message) is False
+
+
+def test_is_relay_acknowledgment_detects_legacy_body():
+    message = {
+        "direction": "outbound",
+        "body_text": "Sent to customer:\n\nhuman said B",
+    }
+    assert is_relay_acknowledgment_message(message) is True
+
+
+def test_is_relay_acknowledgment_detects_generated_by():
+    message = {
+        "direction": "outbound",
+        "generated_by": GENERATED_BY_RELAY_ACK,
+        "body_text": "anything",
+    }
+    assert is_relay_acknowledgment_message(message) is True