handoff fixes
This commit is contained in:
parent
83f0eba64d
commit
8653f319f7
9 changed files with 30 additions and 1309 deletions
|
|
@ -130,23 +130,12 @@ export default function HandoffSettings() {
|
|||
<div className="handoff-settings">
|
||||
<div className="handoff-settings-intro">
|
||||
<p>
|
||||
<strong>Your Agent handles email. You step in when needed.</strong>
|
||||
<strong>Configure Human Handoff rules for your Agent.</strong>
|
||||
</p>
|
||||
<p>
|
||||
Human Handoff sends selected conversations to the Agent's Human Owner. The owner can
|
||||
reply from their normal inbox, and Gentic carries that response back to the original sender
|
||||
without exposing or mixing the private Agent ↔ Human conversation.
|
||||
Saved settings are stored for future use. They do not send, forward, mirror, or relay
|
||||
email today — all mail continues through the normal Gentic inbox and outbox.
|
||||
</p>
|
||||
<div className="handoff-flow-diagram" aria-hidden="true">
|
||||
<span>External Sender</span>
|
||||
<span className="handoff-flow-arrow">↕</span>
|
||||
<span>Gentic Agent</span>
|
||||
<span className="handoff-flow-arrow">↕</span>
|
||||
<span>Human Owner</span>
|
||||
</div>
|
||||
<small>
|
||||
The external conversation and Human Handoff remain separate and independently threaded.
|
||||
</small>
|
||||
</div>
|
||||
|
||||
<div className="handoff-settings-toolbar">
|
||||
|
|
@ -167,8 +156,8 @@ export default function HandoffSettings() {
|
|||
</div>
|
||||
<h2>No handoff rules yet</h2>
|
||||
<p>
|
||||
Configure when your Agent should hand conversations to the Human Owner.
|
||||
Handoff transport messages stay out of your normal Inbox and Sent folders.
|
||||
Configure when your Agent should involve a Human Owner. Settings are saved only;
|
||||
no emails are sent automatically.
|
||||
</p>
|
||||
<button type="button" className="handoff-btn primary" onClick={openCreate}>
|
||||
<Plus size={16} strokeWidth={1.75} /> Add handoff rule
|
||||
|
|
|
|||
Loading…
Add table
Add a link
Reference in a new issue